By adjusting this property you change the amount of creativity in the answers. The higher the value the more creative the answers will be.

This is the highest creativity setting available, which produces the most unpredictable and creative responses. The Chatbot is highly likely to select words with low probabilities, which can lead to highly varied and unexpected responses. However, the responses may also be less coherent and less related to the request, and may contain more errors or nonsense words. This temperature setting is often used when generating creative or humorous responses, or when exploring the full range of possibilities for a given request.

This creativity setting is slightly higher than the previous one and produces responses that are still relatively conservative, but with a slightly increased level of unpredictability. The Chatbot may occasionally say words with slightly lower probabilities, which can lead to slightly more varied and interesting responses than at Very Low creativity.

This creativity setting is moderate and produces responses that are more creative and less predictable than at lower settings. The Chatbot is more likely to select words with lower probabilities, which can result in more unexpected and interesting responses. However, the responses still tend to be coherent and closely related to the request.

Creativity

 This is the lowest possible creativity setting, which produces the most conservative and predictable responses. This typically results in responses that are highly coherent and closely related to the input request, but may also be less creative and somewhat repetitive.

Choose the model that best suits your use case

Model

Balanced answers are a mix of short and detailed answers. They are great for quick answers and more detailed answers.

Choose between short, balanced or detailed answers

Detailed answers are more detailed and longer. They may also include additional useful context.

Short answers are more concise and to the point. They are great for quick answers.

Answer style

Traditional whole message at once or ChatGPT style stream of messages

Response style

Controls randomness: Lowering results in less random completions. As the temperature approaches zero, the model will become deterministic and repetitive. Higher temperature results in more random completions.

Temperature

AI Tuning

This is used to identify which company/business this chatbot works for. Defaults to main organization name

Company name

Company website if different from main organization website.

Business website

Brand

List of events that AI Agent will use to schedule meetings

Events

Meeting Scheduler

Can perform various tasks based on tools you connect. For example, schedule meetings, answer questions, check CRM etc.

Old version of chatbot. Can only answer questions based on documents you upload. Not recommended.

Chatbot type

Chatbot Type

Brand image

Chatbot window size

Header

Chat icon color

Show branding

Subheader

Chatbot UI

List of data sources that Chatbot will use to answer requests

Data Sources

List of documents that Chatbot will use to answer requests

Chatbot Documents

Documents

Collect feedback

Always ask for name and email before chat

Require name and email before chat

Message that Chatbot can respond with when it can't provide an answer. Eg. contact information

Fallback message

Message of confirmation that Live Agent was requested

Live agent acknowledge message

Message that client will receive from bot when Live Agent leaves the chat

Live agent left conversation message

Message that client will receive while waiting for Live Agent

Live agent waiting message

Messages that appear on top of chat icon 

Popup message(s)

Conversation starters that client can choose from

Predefined questions

Messages that client will see when first opening chat

Welcome message(s)

Interactions

Send chat transcripts to your notification email once they are finished

Receive chat transcripts

Add short summary of the conversation to the transcript

Include Summary

Add unresolved requests to the transcript

Include Unresolved Requests

Send notification to your Email when client requests Live Agent

Scenarios when live agent should be notified

Live agent requests

Live agent requests and chat transcripts will be sent to this email

Notification email

Notifications

Name

Define chatbot personality to better align with your company brand and needs. Only define personality and not the actual responses.

Personality prompt

Persona

Define chatbot prompt to better align with your company brand and needs.

Prompt

System Prompt

Chatbot Tools

Tools

Add chatbot to your website

Chatbot

Recent conversations

Use your chatbot to answer questions from your customers on other platforms. Not available for Free and Hobby plans

Integrate with other chats

This document is used to train your chatbot. You can always edit or add more later.

Step 1

Step 2

Use this script to add chatbot to your website.

Step 3

You have completed onboarding

Congratulations!

1. General Description
{company} is a leading company in the [industry name] sector. Founded in [insert founding year here], we have consistently delivered high-quality solutions to our clients, making us one of the most trusted names in the industry. Our team of dedicated professionals works tirelessly to meet the unique demands of our diverse clientele.

2. What Services We Provide
At {company}, we specialize in a wide range of services, including:

Service A: [Brief description of Service A]
Service B: [Brief description of Service B]
Service C: [Brief description of Service C]
... and many more. Our focus on innovation and customer satisfaction ensures that we remain at the forefront of the industry, continually evolving our offerings to meet the ever-changing needs of our clients.

3. Our Contact Information
Address: [insert street address here], [insert city, state, zip here]
Phone Number: [insert phone number here]
Email: [insert contact email here]
Website: [insert website URL here]

4. Our Business Hours
Monday - Friday: [insert opening hours, e.g., 9:00 AM - 6:00 PM]
Saturday: [insert Saturday hours, e.g., 10:00 AM - 4:00 PM]
Sunday: [insert Sunday hours, e.g., Closed]

About {company}

Are you sure you want to delete these sources?

Delete Document Sources?

Content

Title

AI will use this to look up the document

About Company

Document

Imports

Are you sure you want to delete these documents?

Delete Documents

Status

Attached file should not exceed 5mb

Drag files here or click to select files

Upload avatar

Docx

URLs to import

Paste the URL of the website you want to import.

List of available integrations. Not available for Free and Hobby plans.

Connect your Instagram account and let your chatbots handle DM replies

Connect your Facebook Messenger account and let chatbot handle your customer service.